2411 18th Street
Santa Monica, CA
Phone: (310) 399-4426
Fax: (310) 399-5906
Email: kcloke@aol.com
   
 
   
 

 

©2008 Misa Kelly: All rights reserved.


MEDIATION CERTIFICATION

Kenneth Cloke will conduct a Mediator Certification Training Program twice annually for those interested in becoming a Certified Mediator or improving their skills in conflict resolution.  The Spring 2008 training will consist of the following core elements:


SPRING 2008 MEDIATION TRAINING

March 8 Overview of historical, legal, social, systemic, psychological and spiritual aspects of conflict, and approaches to resolution. Includes communication skills, story-telling, listening techniques, and an eight-step mediation process.

March 15 Responding to intense emotions, techniques for handling anger, fear, grief and shame, responding to bullying, collaboratively negotiating agreements, caucusing, addressing cross-cultural conflicts, and ethical issues.

March 29 Overcoming impasse, correcting power imbalances, reducing resistance to settlement, and confirming commitments. Mediating organizational, workplace, divorce, family, neighborhood and litigated disputes.
April 12 How to establish a mediation practice, conflict resolution systems design, resolving complex multi-party, environmental and public policy disputes, designing rituals, reaching closure, opening heartfelt conversations, reaching forgiveness and reconciliation, and resolving global conflicts.

Download Mediation Training Order Form Here